50.00€ /kg
Based on 13
reviews
Not tasted yet (Translated review)
Arrived in crumbs (Translated review)
Mr. Noel, We are sincerely sorry to learn that your order arrived in crumbs. This situation does not correspond to the experience we wish to offer. In case of damage observed upon opening the package (breakage, deterioration), we invite you to contact our after-sales service within 7 working days from receipt (or collection at a relay point). Your complaint must be accompanied by photos of the packaging and products to verify the situation. We invite you to write to us at venteenligne@agour.com specifying your order number, and attaching the visuals. After review, we can proceed according to your wish for a refund, a credit note, or a reshipment of the damaged goods only. Best regards, Maison Agour Etxea
I love it.... I empty the box in the blink of an eye. The biscuit is light, crunchy, and the almonds are very present. (Translated review)
Ok (Translated review)
Good (Translated review)
Sorry, I mentioned it in the first review. Exquisite flavor but they arrived broken into pieces and powder. (Translated review)
Mr. García Batalla, We thank you for your message and regret that your product arrived damaged. Despite the care we take in preparing our shipments, it can unfortunately happen, although rarely, that the transport is not careful enough. The flavor remains the same, but we completely understand your disappointment. When you receive your order, please feel free to send a photo of the product in question to our after-sales service at the following address: venteenligne@agour.com. This will allow us to examine the situation and offer you an appropriate commercial solution. Thank you for your understanding and trust. Sincerely, Maison Agour Etxea
Perfect and handmade. They do not need refrigeration. (Translated review)
Not tasted yet. (Translated review)
Excellent. Too bad about the presentation, most arrive broken into pieces. (Translated review)
only crumbs, no tile is whole (Translated review)
Thank you for taking the time to share your experience with us. We are sorry to hear that you received your order damaged. At Maison Agour, we take great care in packaging our products so that they arrive in perfect condition to our customers. It is possible that your package was subjected to shocks during transport, which could have caused the tiles to break. To compensate you, we have sent you an email. Thank you for your understanding. The Maison Agour team
Based on 13
reviews
Not tasted yet (Translated review)
Arrived in crumbs (Translated review)
Mr. Noel, We are sincerely sorry to learn that your order arrived in crumbs. This situation does not correspond to the experience we wish to offer. In case of damage observed upon opening the package (breakage, deterioration), we invite you to contact our after-sales service within 7 working days from receipt (or collection at a relay point). Your complaint must be accompanied by photos of the packaging and products to verify the situation. We invite you to write to us at venteenligne@agour.com specifying your order number, and attaching the visuals. After review, we can proceed according to your wish for a refund, a credit note, or a reshipment of the damaged goods only. Best regards, Maison Agour Etxea
I love it.... I empty the box in the blink of an eye. The biscuit is light, crunchy, and the almonds are very present. (Translated review)
Ok (Translated review)
Good (Translated review)
Sorry, I mentioned it in the first review. Exquisite flavor but they arrived broken into pieces and powder. (Translated review)
Mr. García Batalla, We thank you for your message and regret that your product arrived damaged. Despite the care we take in preparing our shipments, it can unfortunately happen, although rarely, that the transport is not careful enough. The flavor remains the same, but we completely understand your disappointment. When you receive your order, please feel free to send a photo of the product in question to our after-sales service at the following address: venteenligne@agour.com. This will allow us to examine the situation and offer you an appropriate commercial solution. Thank you for your understanding and trust. Sincerely, Maison Agour Etxea
Perfect and handmade. They do not need refrigeration. (Translated review)
Not tasted yet. (Translated review)
Excellent. Too bad about the presentation, most arrive broken into pieces. (Translated review)
only crumbs, no tile is whole (Translated review)
Thank you for taking the time to share your experience with us. We are sorry to hear that you received your order damaged. At Maison Agour, we take great care in packaging our products so that they arrive in perfect condition to our customers. It is possible that your package was subjected to shocks during transport, which could have caused the tiles to break. To compensate you, we have sent you an email. Thank you for your understanding. The Maison Agour team
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